You’ve been in an accident or your car has experienced some cosmetic/structural damage because of bad weather. Either way, you want the dents, dings and scratches fixed as soon as appropriate. Entrusting your prize vehicle to their early auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have ideal interest at heart.
Take for instance the recent “Sierra Vista Herald” news report declaring, “Auto repair shops to be observed.” Seems Arizona’s new attorney general is putting a sting operation into effect in the state that will “determine if those in the business of car repair are usually honest with their new customers.”
What prompted the interest on such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers that their cars require expensive add-on services when they usually do not. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them within a lowball estimate.
In light of situations like these, it’s no surprise recognition is being passed out by the Better Business Bureau and other watchdog organizations to auto body repair services that their very own customers’ best interests on your mind. Recently, EMC Publishers reported that the “Local auto repair shop [had been] recognized by BBB for its sincerity.”
The auto repair shop was selected by a “panel of judges including business and community leaders” who investigated business practices and anecdotal customer service stories to choose a visit. Honest and integrity in every area of business by that’s repair service provider secured the win.
One of the ways the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective should be getting you back onto the road quickly and with the confidence that your vehicle has been restored for the complete satisfaction. ICAR Gold class certification also suggests that your auto repair technicians have obtained the highest credentials in the industry to get the job done right.
Another way which often the auto repair service walked away however honor was getting the time to explain to its customers, in plain, non-technical language, what repairs their car needed and what options were available inside. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative products. Watch out for auto body shops that use knock-offs or cheap imitations but impose just slightly below a competitor the actual committed to the sun’s rays deal and backs it up along with a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in worries that you’re being ripped off by the auto repair retail outlet. A reputable car body team focuses on taking that stress out within the process with focus on detail from quote, to insurance agency document approvals, right through to finished product.
In a Jiffy Auto Care
200 SE 79th St suite d, Oklahoma City, OK
+1 405-215-5284